Services
“If you want to build a ship, don’t drum up people to collect wood and don’t assign them tasks and work, but rather teach them to long for the endless immensity of the sea.”
– Antoine de Saint Exupéry
We believe in ‘do with’ not ‘do to’, collaborating and co-creating solutions to complex problems using our P.A.C.E process to create sustainable change.
Our services are the way we describe packages of work to solve your complex challenges, they are not exhaustive and we will of course tailor our approach to fit for purpose for your unique situation.
Gary is also available for speaking engagements either at leadership offistes or conferences

Point of Friction Workshop
$5000 (aud) fixed price, 3 hour session. (50% rebated on additional work)
Unite your leadership team to identify friction points and generate a prioritized backlog of opportunities, setting the stage for transformative change. This workshop offers two focused paths:
AI Leadership Focus: Dive deeper into how AI is reshaping leadership roles, decision-making, and organizational agility. In this version, we’ll explore the elements of AI and assess how it impacts your current leadership structure. Together, we’ll think through the sequence of steps needed to integrate AI effectively, ensuring your leadership team is ready to navigate the AI-driven future.
Operating Model Focus: Pinpoint current operational frictions, then collaboratively design a future operating model, creating a clear roadmap for eliminating friction and driving meaningful change.
The workshop generates an initial backlog of opportunities to pursue, serving as a lead-in to our Diagnostic Service.
Key Features:
- Collaborative leadership alignment
- Identification of friction points
- Imagine a future operating model
- Selection of actionable steps
Why Choose This Workshop?
- Strategic Alignment: Unify your leadership team’s vision.
- Actionable Insights: Identify and prioritize immediate opportunities.
- Foundation for Change: Define incentive for change
Our Process
- Preparation: Set objectives and gather insights.
- Workshop: Collaboratively identify friction points and design a future state, focusing on your selected path and map out the necessary sequence of steps.
- Backlog Creation: Prioritize opportunities based on your chosen focus.
Next Steps: Deep assessment and diagnostics of Friction points.

Assessment and Diagnosis
$150,000 (aud) guide price for 12 weeks, single consultant
Comprehensive evaluation of your current operating model to identify inefficiencies and areas for improvement.
We provide tailored recommendations to optimise your operations and flow of work, ensuring alignment with strategic goals and enhancing overall performance. This service empowers your organisation to operate more effectively and respond swiftly to market changes.
Key Benefits:
- Identify Inefficiencies: Uncover areas that hinder performance and streamline processes.
- Tailored Recommendations: Receive customized strategies to optimize your operations.
- Strategic Alignment: Ensure your investments support and enhance your strategic objectives.
- Enhanced Performance: Empower your organization to operate more effectively, reducing time and cost, and adapt to market changes.
Why Choose Us:
- Expert Analysis: Seasoned expertise conducting a thorough examination of your operations and flow of work.
- Proven Strategies: We offer actionable insights backed by modern best practices.
- Strategic Partnership: We work closely with your leadership and teams to drive meaningful change.
Our Process
- Preparation: Set objectives and gather insights.
- Data Gathering: Interviews, artefact review, observation and analysis.
- Recommendation: An insight artefact with actionable steps and practices
- Orchestration: Establish a clear roadmap for transformation.
Next Steps: Small, measurable execution steps to alliviate friction

Continuous Execution – Visual Systems
$2000-3000 (aud) daily rate per consultant, variable by length of committment
Enhance decision-making transparency and adaptability, fostering collaboration and communication to accelerate issue resolution and time to market.
We design and construct Obeya rooms and visual management systems that make critical decisions more transparent and accessible. Capturing weaker signals of the need for change and when leaders need to lean in. Allowing your team to quickly identify issues and change direction when needed.
Key Benefits:
- Transparency in Decision-Making: Make critical decisions more visible and accessible to all stakeholders.
- Improved Collaboration: Foster a culture of open communication and teamwork.
- Rapid Issue Resolution: Enable your team to quickly identify and address problems.
- Agility and Adaptability: Capture signals for change and adjust direction swiftly when needed.
Why Choose Us:
- Customized Solutions: We design Obeya rooms tailored to your organization’s needs.
- Innovative Approach: Leverage cutting-edge visual management techniques to enhance operations.
- Empowered Leadership: Support leaders in making informed decisions and driving change.
Our Process
- Preparation: Set objectives and gather insights.
- Pre-Build: Planning, spatial design and prototype
- Build: Charts, images, templates, icons and flow
- Operations: Usage planning, roles and responsibilities, handover
Next Steps: Leverage visual system to align investment and portfolio cucyle to customer outcomes

Continuous Execution – Portfolio Alignment
$2000-3000 (aud) daily rate per consultant, variable by length of committment
Ensure resources are allocated effectively and investments are aligned with business goals, helping you achieve sustainable growth and maximise returns.
Our service aligns your investment and portfolio planning with strategic outcomes. We offer comprehensive support in outcome planning, funding model design, measurement frameworks, and prioritisation models. An optional addition is to create your transformation office and cadence.
Key Benefits:
- Operational Agility: Adapt swiftly to market changes and maintain competitive advantage.
- Investment Alignment: Align investments with long-term business goals for sustainable growth.
- Measurement Frameworks: Implement effective measurement systems to track progress and performance.
- Modernise Operations: Explore establishing a transformation office, flexible funding models and effective prioritisation models.
Why Choose Us:
- Comprehensive Support: Benefit from outcome planning, funding model design, and prioritization strategies.
- Tailored Solutions: Customize approaches to fit your organization’s unique needs and goals.
- Sustainable Change: Achieve long-term success through increasing internal capability and earlier change ROI
Our Process
- Preparation: Set objectives and gather insights.
- Outcomes: Frame strategic outcomes in customer terms
- Measures: Align outcome measures, improvement measures and financial health measures
- Work Breakdown: Identify the investments that move the needle of the measures
- Cadences: Meetings and reviews to ensure investments are progressing the outcomes
Next Steps: Connect the portfolio with the visual system and optimise how work flows through the system.

Continuous Execution – Flow of Work Modelling
$2000-3000 (aud) daily rate per consultant, variable by length of committment
Designs lightweight governance processes and enhances team alignment to reduce bottlenecks and increase operational agility, ensuring efficient value delivery.
Brining together the shape of work and the topology of teams to enable the fast flow of work. Our approach focuses on ensuring seamless handoffs, allowing teams to operate with greater autonomy and agility. This service streamlines operations and fosters effective communication, helping your organisation deliver value quickly and efficiently, maintaining a competitive edge in a rapidly changing market.
Key Benefits:
- Fast Flow of Work: Integrate work structure, lightweight governance and team topology for seamless operations and speed.
- Autonomous Teams: Empower teams to make decisions and adapt quickly.
- Enhanced Team Alignment: Foster collaboration and remove bottlenecks to boost productivity and effective communications.
- Effective Resource Allocation: Ensure investments align with strategic outcomes for maximum impact.
Why Choose Us:
- Customized Approach: Tailor solutions to fit your organization’s needs and market demands.
- Enhanced Agility: Improve responsiveness to market changes for sustained growth.
- Seamless Integration: Align governance with team dynamics for optimal performance.
Our Process
- Preparation: Set objectives and gather insights.
- Mapping: Define current state, anchors and enablers
- Design: Create future state design and its components, determine readiness criteria
- Prototype: Identify target areas to implement each component through small scale experiements to test and adapt
- Scale: Embed adapted components into more teams as their readiness dictates.
Next Steps: Use a heat map to understand scaling velocity and therefore prepare functional business units and Leadership to support the changes.

Executive Leadership Navigation
$10,000 (aud) monthly retainer model
We are committed to empowering senior leaders to drive transformational change. The emergence of AI is reshaping the role of leadership, requiring a new approach to decision-making, strategic alignment, and team dynamics. We help leaders develop the skills and strategies needed to thrive in this new era, ensuring that technology is not just a tool but a catalyst for sustained growth.
We support your leaders throughout the implementation process by navigating organisational politics, building new capabilities, acting as a sounding board, crafting strong narratives and communications, advising on potential challenges, and representing the plan to peers and boards.
Key Benefits:
- Political Navigation: Surface and resolve organizational politics to smooth transitions.
- Capability Building: Develop leadership skills and capabilities forthe AI future and its challenges.
- Strategic Communication: Craft strong narratives and communications to inspire action.
- Challenge Anticipation: Advise on potential obstacles and strategies for overcoming them.
- Executive Representation: Support leaders in presenting plans to peers and boards.
Why Choose Us:
- Personalized Support: Tailor guidance to meet the unique needs of your leadership team.
- Strategic Insight: Leverage our expertise to enhance decision-making and strategic alignment.
- Proven Success: Benefit from our experience in empowering leaders across various industries
Our Process
- Ongoing one on one adhoc sessions
- Formal group workshops
- Attendance at leadership meetings as needed
- Representations to the board as needed
- Feedback and diagnostic in the moment
